A free support app for Jio customers
A free support app for Jio customers
Vote: (1 votes)
Program license: Free
Version: 1.23
Works under: Android
Vote:
Program license
(1 votes)
Free
Version
1.23
Works under:
Android
Pros
- Allows users to manage customer support requests
- Users can view the performance statistics of assigned customer representatives
- Provides information about upcoming appointments and call logs
Cons
- Outdated user interface
- Frequent bugs causing lags and crashes
JioSmartFSM is a free business and productivity app that allows Reliance Jio Infocomm customers to manage their customer support requests.
A Handy Tool for Reliance Jio Infocomm Customers
JioSmartFSM is a straightforward and practical application that enables users to manage their customer support requests. The app allows users to submit requests for repair or assistance regarding their Jio-connected devices. Users can simply log in using their Jio account and submit their requests. The app also provides information about upcoming appointments and call logs, making it a convenient tool for tracking support requests.
View Performance Statistics
In addition to managing their support requests, users can also view the performance statistics of the customer representatives assigned to deal with their requests. This feature allows users to stay informed about the progress and effectiveness of their support requests.
User Interface and Performance Issues
Despite the app's practical features, it suffers from a few notable issues that can hinder its usefulness. The user interface feels outdated and can be challenging to navigate. Additionally, the app often experiences bugs, causing it to lag and crash unexpectedly. These issues can make it difficult for users to use the app for extended periods.
A Useful Tool with Room for Improvement
JioSmartFSM serves as a convenient platform for managing customer support requests for Reliance Jio Infocomm customers. However, its outdated user interface and frequent crashes can hamper the user experience. With some improvements, the app could become an excellent tool for managing support requests.
Pros
- Allows users to manage customer support requests
- Users can view the performance statistics of assigned customer representatives
- Provides information about upcoming appointments and call logs
Cons
- Outdated user interface
- Frequent bugs causing lags and crashes
